Privacy policy

Website velma.kyiv.ua

Date of the last update: 29.10.2025

1. GENERAL PROVISIONS

This Privacy Policy (hereinafter referred to as the Policy) is a public document that defines the procedure for processing and protecting information about individuals (hereinafter referred to as Users) that Andrii Mykhailovych Akopov, a private entrepreneur, may receive when Users use the velma.kyiv.ua website (hereinafter referred to as the Website).

The processing of personal data of Users is carried out in accordance with the requirements of The Law of Ukraine “On Personal Data Protection” No. 2297-VI of 01.06.2010.

2. DEFINITION OF TERMS

Website (Website): A set of data and information available on the Internet at velma.kyiv.ua.
Personal data: Information or a set of information about an individual who is identified or can be specifically identified (name, address, telephone number, email, etc.).
Processing of personal data: Any action or set of actions, such as collection, registration, accumulation, storage, adaptation, modification, updating, use and dissemination (distribution, sale, transfer), depersonalisation, destruction of personal data.
Owner of personal data: Andrii Mykhailovych Akopov, sole proprietor, Address: 1 Alisher Navoi Ave.

3. LIST OF PERSONAL DATA COLLECTED

We may collect the following categories of data:

3.1. Data provided by the User voluntarily (during registration, ordering, subscription):

Surname, first name, patronymic.
Electronic address (E-mail).
Phone number.
Delivery address (postal code, city, street, house/apartment number).
Payment details (partially, in encrypted form or processed by payment systems).

3.2. Automatically collected data (through the Website's technologies and external services):

IP address.
Type of browser and operating system.
Date and time of access to the Website.
URLs of visited pages.
Data collected through cookies (see Section 6).

4. PURPOSE OF COLLECTING AND PROCESSING PERSONAL DATA

Personal data of Users is processed for the following purposes:

Provision of Services: Processing orders, delivering goods, providing access to the account.
Communication: Responding to inquiries, sending service messages about the status of the order.
Marketing and Advertising (by agreement): Sending information about promotions, special offers, news (only if the User has agreed to receive the newsletter).
Improvements to the Service: Analysing User behaviour to optimise the Website's performance, adjust the display of content and troubleshoot technical issues.
Security: Prevent fraud and unauthorised access to accounts.

5. DATA RETENTION PERIOD

Personal data is stored for the time necessary to fulfil the purpose for which it was collected (for example, as long as the User's account exists or until all obligations under the agreement are fulfilled). Upon achievement of the purpose or at the request of the User, the data may be deleted or anonymised, unless otherwise required by law.

6. USE OF COOKIES

The website uses cookies to:

Ensuring functionality (saving the contents of the shopping cart, language settings).
Analysts (in particular, Google Analytics) to collect information about visits and behaviour of Users on the Website.
Marketing (to display relevant ads).

The User can disable or restrict the use of cookies through the settings of his/her browser, but this may affect the functionality of the Website.

7. INTERACTION WITH THIRD PARTIES

We do not disclose personal data of Users to third parties, except in cases where:

This is necessary to complete the order: Transfer of data to courier services (Nova Poshta, Ukrposhta (State Post Office)) or payment systems (Monobank WP Payment (Plata by Mono), Liqpay, PayPal).
This is required by law: At the request of state authorities that have the legal authority to request such data.
To protect our rights: In cases of violation of the Offer Agreement or intellectual property rights.

8. RIGHTS OF THE PERSONAL DATA SUBJECT

In accordance with the Law of Ukraine “On Personal Data Protection”, the User has the right to:

Know about the sources of collection, location of your personal data, and the purpose of its processing.
Receive information on the conditions for granting access to personal data.
Access your personal data.
To make a reasoned request to change or destroy their personal data if this data is inaccurate or processed illegally.
Withdraw consent to the processing of personal data.
To protect your personal data from unlawful processing and accidental loss.

9. CONTACT INFORMATION

If you have any questions about this Policy or how we process your personal data, please contact us:

Data owner: Andrey Mikhailovich Akopov, individual entrepreneur
Address for correspondence: 1 Alisher Navoi Ave.
Contact Email: vkfvelma@gmail.com
Contact phone number: +38097-001-11-30